Q. Who is Yves Rocher? Yves Rocher, (pronounced eve row-shay), is a man with a passion for nature, and a pioneering spirit. Both are at the heart of the Yves Rocher brand of botanical beauty products. In 1958 in the village of La Gacilly, France, he created his first botanically based beauty cream from a plant called Celandine. And so began a life dedicated both to nature and to the beauty of women. To learn more, click here

Q. Why does Yves Rocher give Free Gifts with every order?

It started more than 40 years ago in his village in France, where Yves Rocher sold his first botanical creams by
advertising in the newspaper. Women around the countryside would order his products by mail, which was not
very common in those days. Yves Rocher was so appreciative of the trust and confidence his customers placed
in him, that he would always include a token gift in each package. Today, we continue in this tradition, in showing
our gratitude to every customer, by offering a gift with each purchase.


Q. How can I contact Yves Rocher’s customer service ?

Our customer care specialists are available 24 hours a day, 7 days a week to answer your questions.
We can assist you in 13 different languages.
• Email (customer_services@yrnet.com)
• Phone toll free at 1-888-909-0771
• Fax toll free 1-800-321-4909
• Regular Mail
  Yves Rocher Inc.
  P.O. Box 2866
  Champlain, NY 12919-2866

> Back to Top